Delete your Cameo account

Cameo: Guess the Gems (Android) · developer: Lomeni Games

You can delete your Cameo account and the data linked to it at any time, whether you signed in with Google or played as a guest. There are two ways.

Option 1: in the game (immediate)

Open Cameo and tap Settings on the main menu.
Tap Account.
Tap Delete account and confirm with Yes, delete.

Your account is deleted right away. The game then starts over as a new guest.

Option 2: by email (if you no longer have the game)

Write to lomenigames@gmail.com with the subject Delete my Cameo account, and include:

your Player ID, if you have it (in the game: Settings → Account → Copy Player ID), and/or
your nickname.

We may ask a question to make sure the account is yours before deleting it. We delete it within 30 days at most, usually much sooner, and confirm by email.

What is deleted

your account and Player ID;
your nickname (it becomes free for others), picture and frame;
all your progress: daily results, streak, points, achievements, collection;
your friends list, and you are removed from your friends' lists;
challenges you created that nobody accepted yet, and your games in all challenges;
your entries on the leaderboards;
the notification token of your phones, so you get no more notifications;
the link to your Google account. Your Google account itself is not touched.

The "no ads" purchase is not lost: it belongs to your Google Play account, not to your Cameo account. It comes back by itself the next time you open the game (or with Settings → Restore purchases), even after deleting your account or on a new phone. Refunds are handled by Google Play.

What is kept, and for how long

In challenges another player already took with you, the challenge stays in their history, with you shown only as "deleted player". Nothing that identifies you is kept.
Database backups may still contain your data until they expire, within 30 days.
Server logs that may contain your Player ID or IP address are rotated automatically, normally within about 2 weeks.
Your email request is deleted once your account has been deleted.

Ads and statistics data held by Google are handled under Google's policies. You can reset your advertising ID in your phone's settings. Uninstalling the game removes the data stored on your phone, but does not delete your account on our server: use one of the options above.

More details are in the Privacy Policy.